Operations Jobs in Seattle


Customer Success Manager (MBA) - Seattle

2 hours ago
The Customer Success organization is at the heart of our business. Our team members are focused on building and maturing our customers’ Experience Management programs to drive measurable business impact and meaningful improvements to the human experience. Our mission is to tangibly transform our customers’ organizations, leading to increased retention, growth and maturity, and ultimately building our customers into lifelong Qualtrics champions. We do this through a deep understanding of our customers and their industries, and by optimizing solutions to address their individual challenges utilizing the Qualtrics platform. We touch every phase of the customer lifecycle and work internally to innovate and drive action for our customers.

Partner Success - Strategic Program Manager

Experience Management Scientist, Customer Experience

Engagement Manager - Customer Experience

Customer Success - Global CX Lead

Global Operations Manager - Digital Experience

IT Analyst

Technology Consultant - Customer Experience

Load 4 more jobs8 jobs at Qualtrics

Trust & Safety Agent (Seattle)

2 hours ago
Rover’s Trust & Safety team is responsible for supporting Rover's reputation by providing excellent customer care through prevention and problem resolution of issues that pose a risk to the company. The Trust & Safety team also resolves any possible risk to customers or anything that could negatively impact the customer experience through initial incident investigation, analysis, and enforcement ofRover.com terms and conditions. We work with business groups to recommend process and policy changes that improve the customer experience. 

IT Program Manager

Customer Experience Supervisor, New Business Operations

Customer Service Supervisor, New Business Operations

Partner Operations Manager, Customer Experience

Development Support Engineer

Director of Operations

Executive Assistant - Analytics and International Team

Load 4 more jobs8 jobs at Rover

Customer Success Representative, Strategic Account…

2 hours ago
Smartsheet is looking for a Customer Success Representative to work with a set of strategic accounts to drive customer satisfaction, application engagement, retention and growth. You will serve as a key point of contact for customers, understanding their success criteria, sharing best practices, providing solution guidance and helping them realize value from Smartsheet.

Strategic Customer Success Manager

Client Development Manager

Front Office Coordinator

Senior Compliance Specialist

Information Security and Compliance Specialist

Customer Success Manager

Senior Netsuite Administrator

Construction Project Manager

Senior Manager, Customer Success

Load 6 more jobs10 jobs at Smartsheet

Senior Director of Corporate Development

New Engen
5 hours ago
New Engen is seeking a Senior Director of Corporate Development to develop, manage, and grow strategic partnerships that drive incremental customers, revenue, product capabilities, and customer value in the market. As the first hire dedicated to corporate development, you will be expected to build and execute against the strategy for growing New Engen’s partner ecosystem. You will be expected to develop a robust understanding of our product and work cross-functionally to build offerings that meet the needs of our customers. In addition, you will assist the senior leadership team in developing and executing corporate strategies to build upon and drive New Engen’s current and future growth.

Senior Systems Administrator

Geocaching HQ
5 hours ago
The Senior Systems Administrator’s primary focus is on designing, building, and supporting Geocaching’s systems and network infrastructure. This is achieved by strategizing, planning, and implementing hardware and software solutions to ensure optimal performance and availability of the company’s mission-critical applications. As a member of a small IT team, you will have broad IT responsibilities that span several areas of IT. You will use your expertise in a wide range of technologies to successfully support our complex enterprise environment and will mentor and coach other team members to develop their skills.

VP Customer Success Strategy and Program Managemen…

8 hours ago
The VP of Customer Success Strategy & Program Management will partner closely with the Vice President of Revenue Strategy & Operations, the Sr. Vice President of Success, the CRO, and other members of the Success and SBO teams to deliver best in class Customer Success, Support and Professional Services operations. This individual will build a team which supports both the strategy and programs across the support, customer success, and professional services team. They will be responsible for working with the global Success leadership team to develop a consistent and aligned strategy across the success organization - and build out the operational processes, programs and capabilities to deliver on the strategy. They will be responsible for partnering with the success leadership team to identify areas of inefficiency, high effort experiences and building recommendations to drive improvement in those areas. This individual will create improved business performance as well as a strong, cohesive team that can scale into the future. 

Support Operations Tools Engineer

Director, Support Programs & Operations

IT Support Specialist

Premier Support Engineer

Technical Support Engineer

Field Enablement Director

VP, Professional Services and Training

Load 4 more jobs8 jobs at Outreach

Customer Success Manager

8 hours ago
As a Customer Success Manager, you will be responsible for making every customer in your portfolio successful which ultimately assures positive net revenue retention (NDR) for our Mid-Market customer base. In this role, you will report to a Manager of Customer Success.  

Customer Success Manager

10 hours ago
Set the groundwork for our clients successful journey by taking part in the post-sales engagement process, including performing onboardings, product implementations, and renewals. Monitor, measure, and map the clients activity. Drive usage and adoption of our product, using data and best practices. Provide exceptional customer experience using proactive communication. Maintain great technical knowledge of the vCita product and guide our clients through the most relevant features and functionalities for their specific business needs. Collaborate with the Sales and Support teams to ensure a smooth transition of ongoing client management. Provide continuous feedback and new features requests to our product and marketing teams in Tel-Aviv.

Customer Success Support Representative

EagleView Technologies
17 hours ago
Respond to client issues and concerns in a timely manner. Process multiple types of bulk service requests for marketing, sales, and clients. Support smaller accounts in an account manager capacity. Other duties as assigned.

IT System Administrator

Transparent Systems
17 hours ago
* Work with both engineering and business stakeholders to support IT needs. * Responsible for administration of our Office 365 environment, along with a network of SSO connected cloud services. * Accountable for up-time, security, backup, and performance our office network hardware, including firewalls, switches, Wi-Fi Access Points. * Maintain IT cloud services hosted in AWS. * Own security of our network environment, including compliance initiatives. * Build out our Zoom video conferencing rooms and equipment. * Liaison for outside IT vendors and contractors. * On-board new employees; acquire, configure and deploy user laptops and workstations. * Maintain inventory and tracking of company computing equipment. * Respond to and triage all help desk support issues. * Set up Mobile Device Management solutions for automating laptop and desktop deployment.

Manager, Information Technology

Expedia Group
21 hours ago
As a technical manager, you will lead the engineering team tasked with bringing premier content collaboration experiences which improve the daily lives of our users, enabling them to excel at their role, and successfully achieve shared business goals. We are passionate and committed in our dedication to provide excellent tools; establishing a robust, reliable suite of applications and services.  Our Team members take a long term view for solutions, with a solid focus on automation and scalability. You take the initiative, and take ownership to work issues to completion while remaining organised, consistent and calm under pressure. You enjoy working in a dynamic flexible environment with constant change and have the ability to express complex ideas to team members who have a variety of technical backgrounds.

eCommerce Marketing Manager

Oracle Functional Analyst II

Customer Ops Manager

Sr. Network Engineer

Manager II, Central Operations

Director, Global Mobility

Systems Engineer II - eIT Voice and Video

Director, Information Technology

Sr. Executive Assistant

Corporate Travel Consultant

DSP Partner Success Manager

Global ADM Manager

Supervisor, Tech Operations Support

Director of Support Services

Global Real Estate, Regional Director, Americas

Systems Engineer II

Supervisor, Asset Management

Sr. IT Compliance Analyst

Manager - Commerce Business Operations

Security Compliance Manager

Load 10 more jobs21 jobs at Expedia Group

Entry Level Operations

EagleView Technologies
21 hours ago
The Production Control Technician is responsible for assuring the accurate and timely processing of all measurement orders to meet our customers' expectations and assigned SLAs. In addition, the Production Control Technician is expected to learn and be adequate with the major functions in the Production department.

Sr. Cloud Architect

West Monroe Partners
21 hours ago
Our Cloud and Infrastructure Practice is seeking a Sr. Cloud Architect with experience in Active Directory, Server Virtualization, Cloud Platforms, or Microsoft Exchange. This position requires a candidate with strong business acumen along with technical depth to assist with architecture, implementation, and domain migrations for enterprise size companies. You have proven experience designing and implementing these technologies and solutions, and you’re excited about building a team.

Quality and Compliance Specialist

21 hours ago
Quality and Compliance is critical to Convoy's success and interacts with every Convoy operational team. The Q&C team’s role is to maintain and foster a high quality network of thousands of trucking companies, and to mitigate risk to Convoy and its customers. We provide analysis, research and guidance for Convoy as it expands into new geographies, services, and equipment types, and as trucking regulations change. The team comprises of people from diverse backgrounds and ways of thinking, pulling from the transportation industry, software and retail. We hire people who fit the attributes and values that we hold in high regard such as creative problem solving, outcome orientation, customer service, humility, and great communication.

Manager, Customer Operations

Operations Specialist

Senior Manager, Customer Operations

Executive Assistant

Senior Operations Specialist - Brokerage

Operations Specialist - Brokerage (Weekend Included)

Operations Specialist - Brokerage

Operations Specialist - Weekends

IT Applications Manager

Manager, Vendor Operations

Director, Internal Communications

Trailer Operations Specialist

Manager, Operations - Brokerage

Senior Claims and Insurance Specialist

Director, Business Operations

Manager, Training - Operations

Director of Strategic Supply

Load 10 more jobs18 jobs at Convoy

Technical Support Specialist

1 day ago
The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.

Temporary Office Assistant

22 hours ago
Reception: Greeting guests, customers and vendors. Providing administrative support for the Operations Team. Managing twice weekly catering for our employees. Keeping our kitchen fully stocked for breakfast and lunch. Coordinating with recurring subscriptions (coffee, lunch vendors) . General kitchen management: making coffee, unloading dishwashers each day, and generally keeping the office in good order. Cleaning and wipe down kitchen counters, coffee areas, tables, and appliances regularly. Managing the announcement boards with daily holidays, historical facts, employee birthdays. Keeping office supplies current, ensuring conference rooms are adequately stocked with supplies, and in general being proactive about seeing what would help the office run more efficiently and effectively . Shipping and receiving packages, collecting mail.

Senior Support Engineer (multiple roles)

1 day ago
We are looking for a Support Engineer who can be flexible on shifts. This is a growth role and a great entry point for an ExtraHop career. Real opportunities exist for career advancement within Support or in other business units. Support is the place to prove your worth and develop a base for career growth in the company.

Senior Data Analyst, Security

Executive Assistant

Customer Success Manager

Senior Trainer

Support Engineer (Night & Weekends)

Senior IT Systems Developer

Manager, Customer Success

Director, Professional Services

Load 5 more jobs9 jobs at ExtraHop

Director of Procurement & Facilities

1 day ago
Manages and leads the Procurement, Travel & Facilities team, including ongoing coaching, hiring, performance reviews etc. Develops a procurement strategy that aligns with the organization’s vision and overall strategy. Partner with internal organizations to define moderate to complex product / service requirements; assist with identifying vendors; manage request for quote processes and evaluations; provide vendor evaluation framework; and make recommendations on vendor selection. Partners with Finance to optimize planning and forecasting for large contracts. Manages relationships and contracts with key suppliers. Lead negotiations for new and renewing contracts. Regularly analyzes company-wide spend seeking efficiencies and cost savings. Understands and manages the entire procurement process and proactively improve internal processes and controls. Ensures that change control procedures and change notification requirements are documented and respected by supplier. Assures the Company’s compliance with customer requirements and supplier contract terms and conditions.

Technical Support Engineer

Technical Account Manager

Head of Operations - Construction Delivery

1 day ago
As the Head of Construction Delivery Operations, you will provide exceptional leadership & management to ensure that Construction Delivery is running smoothly and efficiently. You’ll be reporting to the VP of Operations, as you keep an eye on several critical areas of Construction & Operations. We’ll look to you to assure that the construction team has the tools, systems and processes in place to effectively manage projects from the start of construction to completion. You and your team are always aspiring to resolve just about any problem that arises during the customer journey. We want you to develop a vision for a scalable operational program, as well as the operational experience, and drive to implement and manage the program to deliver results. As a leader, you will collaborate with cross-functional teams, such as Construction, Finance and Product teams, to develop solutions that enhance our ability to deliver projects on time, on spec and on budget.

Customer Support Specialist

1 day ago
The Customer Support Specialist will support CSMs (Customer Success Managers) and their accounts that are of strategic importance to PitchBook, and will work on the Customer Success team to complete various account-related requests and activities. The CSS will develop a deep knowledge of PitchBook's clients, their industries/sectors as well as their business needs.

Operations salaries in Seattle

Job Title Average Salary Salary Range
Customer Support Rep $42,071
Min: $34K
Max: $56K
Technical Support $56,750
Min: $38K
Max: $98K
Sales Operations Analyst $58,750
Min: $43K
Max: $73K
Office Manager $59,000
Min: $39K
Max: $120K
Desktop Support $63,020
Min: $39K
Max: $90K
Operations Associate $65,250
Min: $41K
Max: $86K
Client Success Manager $74,000
Min: $55K
Max: $100K
Business Analyst $78,036
Min: $57K
Max: $102K
Operations Manager $87,579
Min: $48K
Max: $115K
Business Intelligence Analyst $88,750
Min: $57K
Max: $115K
Marketing Operations Manager $93,944
Min: $66K
Max: $130K
Senior Business Analyst $100,019
Min: $73K
Max: $132K
Customer Support Manager $105,125
Min: $84K
Max: $158K
Sales Operations Manager $107,688
Min: $83K
Max: $154K
Director of Customer Success $111,714
Min: $90K
Max: $153K
Director of Operations $145,111
Min: $85K
Max: $199K
Vice President of Operations $183,000
Min: $135K
Max: $248K
Vice President of Care $201,000
Min: $201K
Max: $201K
COO (Chief Operating Officer) $230,625
Min: $134K
Max: $417K

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