Seattle Tech Jobs and Startup Jobs

37

Customer Success Manager (MBA) - Seattle

Qualtrics
Seattle
5 minutes ago
+27
The Customer Success organization is at the heart of our business. Our team members are focused on building and maturing our customers’ Experience Management programs to drive measurable business impact and meaningful improvements to the human experience. Our mission is to tangibly transform our customers’ organizations, leading to increased retention, growth and maturity, and ultimately building our customers into lifelong Qualtrics champions. We do this through a deep understanding of our customers and their industries, and by optimizing solutions to address their individual challenges utilizing the Qualtrics platform. We touch every phase of the customer lifecycle and work internally to innovate and drive action for our customers.

Partner Success - Strategic Program Manager

Experience Management Scientist, Customer Experience

Engagement Manager - Customer Experience

Customer Success - Global CX Lead

Customer Success Manager - Seattle

Customer Success Leader - Healthcare

Technology Consultant - Customer Experience

Senior Success Consultant - Seattle

Load 5 more jobs9 jobs at Qualtrics

Trust & Safety Agent (Seattle)

Rover
Seattle
24 minutes ago
+29
Rover’s Trust & Safety team is responsible for supporting Rover's reputation by providing excellent customer care through prevention and problem resolution of issues that pose a risk to the company. The Trust & Safety team also resolves any possible risk to customers or anything that could negatively impact the customer experience through initial incident investigation, analysis, and enforcement ofRover.com terms and conditions. We work with business groups to recommend process and policy changes that improve the customer experience. 

Customer Success Representative, Strategic Account…

Smartsheet
Bellevue
1 hour ago
Smartsheet is looking for a Customer Success Representative to work with a set of strategic accounts to drive customer satisfaction, application engagement, retention and growth. You will serve as a key point of contact for customers, understanding their success criteria, sharing best practices, providing solution guidance and helping them realize value from Smartsheet.

Client Development Manager

Customer Success Manager

Senior Trainer

ExtraHop
Seattle
2 hours ago
+52
The Manager of Customer Success manages a team of customer success managers (CSM’s) and specialists (CSS’s) to ensure effective onboarding and nurturing of ExtraHop customers. The role requires demonstrated managerial leadership and technical proficiency. The manager effectively leads personnel, drives priorities, ensures adherence to defined process, and understands how to promote the value of the ExtraHop platform and expand customer use cases. 

Customer Success Manager

VP Customer Success Strategy and Program Managemen…

Outreach
Seattle
6 hours ago
+38
The VP of Customer Success Strategy & Program Management will partner closely with the Vice President of Revenue Strategy & Operations, the Sr. Vice President of Success, the CRO, and other members of the Success and SBO teams to deliver best in class Customer Success, Support and Professional Services operations. This individual will build a team which supports both the strategy and programs across the support, customer success, and professional services team. They will be responsible for working with the global Success leadership team to develop a consistent and aligned strategy across the success organization - and build out the operational processes, programs and capabilities to deliver on the strategy. They will be responsible for partnering with the success leadership team to identify areas of inefficiency, high effort experiences and building recommendations to drive improvement in those areas. This individual will create improved business performance as well as a strong, cohesive team that can scale into the future. 

Customer Success Manager, Enterprise & Strategic Accounts

Customer Success Content Specialist

Manager of Client Engagement

Sr. Client Engagement Manager

Customer Success Manager

Load 2 more jobs6 jobs at Outreach

Customer Success Manager, Mid Market

Zipwhip
Seattle
7 hours ago
+29
As a Customer Success Manager, you will be responsible for making every customer in your portfolio successful which ultimately assures positive net revenue retention (NDR) for our Mid-Market customer base. In this role, you will report to a Manager of Customer Success.  

Client Support Engineer

Curalate
Seattle
8 hours ago
+19
As a Client Support Engineer (CSE) at Curalate, you will work directly with over 1,000 of the world’s most loved brands to troubleshoot and resolve complex technical issues, consult clients on a wide range of technical questions, and carry out operational work requests on their behalf. Client Support Engineers work cross-functionally with internal teams to drive strategic initiatives within our organization! This is a great opportunity to work hands on with clients and bridge the gap from end-user to product while flexing your technical muscle.

Customer Success Manager

vCita
Bellevue
8 hours ago
+21
Set the groundwork for our clients successful journey by taking part in the post-sales engagement process, including performing onboardings, product implementations, and renewals. Monitor, measure, and map the clients activity. Drive usage and adoption of our product, using data and best practices. Provide exceptional customer experience using proactive communication. Maintain great technical knowledge of the vCita product and guide our clients through the most relevant features and functionalities for their specific business needs. Collaborate with the Sales and Support teams to ensure a smooth transition of ongoing client management. Provide continuous feedback and new features requests to our product and marketing teams in Tel-Aviv.

Manager, Customer Operations

Convoy
Seattle
8 hours ago
+26
You are eager to get your foot in the door at a fast paced, rapidly growing startup. You will demonstrate the ability to excel in a dynamic work environment as an early member of a growing team. In partnership with our enterprise and commercial sales and account management teams, the Customer Operations Manager leads the team who functions as customer support, training partner, problem solver and quality control. You'll be an integral part of our operations team moving at a smooth, consistent pace. You'll bring the enthusiasm and aptitude necessary to get the job done!

Senior Manager, Customer Operations

Operations Specialist

Quality and Compliance Specialist

Senior Operations Specialist - Brokerage

Operations Specialist - Brokerage (Weekend Included)

Operations Specialist - Brokerage

Manager, Vendor Operations

Senior Claims and Insurance Specialist

Load 5 more jobs9 jobs at Convoy

Vice President - Customer Advocacy

Icertis
Bellevue
8 hours ago
+18
The Vice President, Customer Advocacy (NA) is accountable for Increasing revenue, on-going customer satisfaction and overall Icertis product usage in existing customer base. This VP will exemplify the customer-centric focus of Icertis, by leading a global team that will serve as extensions of our customers and be internal proactive evangelists for the customer to accomplish defined objectives (adoption/usage, KPI’s, product expansion). When done well, Icertis will yield greater sales from existing accounts. The ideal candidate is one who is a strong people leader, who intuitively demonstrates active listening, incredibly responsive, detailed follow-though and with a growth organization is flexibly and agile.

Client Support Associate

Curalate
Seattle
8 hours ago
+19
A Curalate Client Support Associate (CSA) is a critical part of the Support Engineering team, providing first class services to address a wide-range of customer requests and issues. The CSA is not only the face of our organization, but is a critical thinker and subject matter expert providing not only answers to questions, but educates users on best practices and workarounds on all Curalate functionality from troubleshooting to simple and advanced workflows. 

Guest Experience Coordinator

Geocaching HQ
Seattle
1 day ago
+49
Provide world class guest service to visitors and HQ employees, from answering questions (big and small) to offering local recommendations of things to do and see. Steward the HQ geocaches, ensuring that they are up-to-date and well maintained. Act as the point person for administrative tasks related to Geocaching HQ’s reception area. Support HQ merchandise program, including managing retail space and operating POS system. Promote and enhance Geocaching HQ’s professional identity through interactions with visitors. Edit, update, and manage visitor information systems and scheduling. Collaborate with other departments on special initiatives and projects. Act as the point person for administrative tasks related to Geocaching HQ’s reception area. Manage and respond to requests for event donations and gifts. Communicate regularly with geocachers across multiple channels, answering customer service questions Problem solve and herd cats, as required.

Renewals Specialist

Nintex
Bellevue
1 day ago
+26
As a Renewals Specialist, you will be responsible for maintaining detailed accounts of your daily activity in Salesforce, accurately forecasting for your assigned region(s) on a weekly, monthly and quarterly basis, and will identify trends to help develop programs which maximize retention. The challenge in this job will be to defend against competitive pressures while uncovering additional opportunities as well as uncovering accounts which may have risk and developing plans to mitigate them. The reward will be building strong relationships with customers that are continuously delighted and surprised by the power, flexibility, and efficiencies of our products. 

Client Engagement Manager - Healthcare IT

Xealth
Seattle
2 days ago
+32
Having recently closed a major funding round, we’re looking for a digital health strategy focused Engagement Manager to join our team. You would be part of a small team dedicated to delivering high-quality product in a mission critical environment. In this role you’ll work with a range of internal and external stakeholders to drive the strategy and integration of Xealth and Xealth Partner Solutions into healthcare IT environments. As a Client Engagement Manager at Xealth, you’ll be instrumental to client success, while helping achieve our mission of leveraging technology to improve healthcare for everyone.

Customer Service Specialist

Pro.com
Seattle
2 days ago
+16
We are looking for a driven self-starter who can always find a way forward even if the path isn’t laid out in stone. This position will require you to reach out via phone & email to potential clients who’ve submitted online requests for renovation projects. You’ll be speaking to numerous clients a day, assessing their projects, qualifying & disqualifying based on a set of criteria, as well as scheduling appointments across multiple project consultants and markets. This is a fast paced position so solid phone & computer skills as well as the ability to stay organized amidst chaos is a must.

Corporate Travel Consultant

Expedia Group
Bellevue
3 days ago
+15
Egencia Corporate Travel Center services both domestic and international reservations. The individuals chosen for this position will have a passion for the travel industry, be self-motivated, articulate, with strong interpersonal skills all while maintaining the highest level of professionalism.

Senior Strategic Client Service Performance Manager

Lodging Partner Associate III

Customer Success Manager

Snap! Raise
Seattle
3 days ago
+30
Snap! Raise is looking for a Customer Success Manager to join our growing team in our South Lake Union office. The Customer Success Manager will work directly with our external Market Development Managers to support coaches, players, and community leaders across the U.S., helping them realize and exceed their fundraising goals. A day in the life of a CSM will consist of supporting our Market Development Managers, on-boarding new customers, proactively contacting accounts at risk, answering incoming questions from customers and campaign directors, provide expert advice and up-sell/cross-sell customers on all our products and services. The ideal candidate to help us build this team is a competitive self-starter; someone who has a passion for helping others and believes in a team-first mentality. 

Customer Success Manager

TUNE
Seattle
3 days ago
+27
As part of TUNE’s Customer Success Management team, you will be responsible for building strong, trusted relationships and working closely with our Enterprise accounts. You’ll be an expert on all things TUNE Partner Marketing and swill serve as our clients’ main point of contact to help their performance marketing efforts optimize and grow. You must bring both a strategic and technical mindset to the table, love working with people and have a passion for growing existing accounts, as well as teaching and promoting new features and technologies.

Business Development Representative

Choco Communications GmbH
Seattle
4 days ago
Who we are Choco is a Berlin-based tech startup that is simplifying the way food is traded. Choco enables restaurants to communicate with their various suppliers on one centralized platform. It is our goal to digitize and optimize communication within the food supply chain to create a more transparent environment. No more paper trails, lost orders, or untraceable records.  On a macro level, it is Chocos’ mission to reduce food waste on a global

Technical Account Manager

Apptio
Bellevue
6 days ago
+18
The Technical Account Manager will manage a portfolio of customers with a focus on optimizing their current capabilities and expanding their use cases by providing them deep technical mentoring in support of their Technology Business Management (TBM) initiatives on their roadmap. Success is measured from the renewal of the Apptio solution. The Technical Account Manager will form close partnerships with our Account Managers, Sales, Product Management, Engineering and Support teams to contribute to the ongoing success of our customers, as well identify upsell opportunities.

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