Sales Operations Manager, Salesforce Admin

| Seattle

Around the world, billions upon billions of mobile phone calls are made every single day, and yet the phone app has remained unchanged since smartphones launched over a decade ago. Hiya is determined to change this by revolutionizing the way people make and receive mobile phone calls. We are working with mobile phone makers (including Samsung) and mobile carriers (including AT&T) to bring this innovation to all of their global subscribers - over 80 million monthly users today, and growing. With offices in Seattle, London, and Budapest, and backing from top investors in the US and Europe, we are an exceptionally diverse and skilled team positioned to change the mobile phone experience forever.

We are looking for a Sales Operations Manager with solid Salesforce Admin skills to join our team in SeattleWe'd like you to have experience with supporting an enterprise sales team, a background in technology and a passion for data and how it can help businesses be more efficient in customer interactions is a definite must-have in this role. We are seeking a Sales Operations Manager who can provide strategic consultation and expertise across the sales organization for continuing growth and development.

 In this role you will play a pivotal part in shaping our rapidly growing organization. This individual must be a thought leader and be able to work cross-functionally with many teams to develop an operational cadence that will provide visibility into the business and ensure maximum revenue growth. This position requires an analytical mind with the ability to tell a “story” with data. This is a highly visible role that will partner with senior sales leadership, finance, OEM partners, marketing and other executives across Hiya to drive efficiency and operational excellence. In this role you will need mad Salesforce Admin skills to succeed and the ability to build out all sales operations processes from the ground up. We are currently selling into six countries and with your vital help we will successfully sell into twenty countries and ramp from there!

What we expect from you:

  • 3+ years of business experience, including a proven track record of performance in strategy and sales operations.
  • 2+ years Salesforce Administration
  • Excellent executive presence, ability to drive adoption and build credibility with senior leadership.
  • Extensive experience and knowledge of sales operations and the ability to effectively communicate cross-functionally.
  • Exceptional analytical, reporting, data manipulation, dashboard creation, and Business Intelligence skills
  • Detail-oriented but can also see the big picture. Can crunch the numbers and clearly articulate the key takeaways in an executive summary. Tell a “story”
  • Ability to quickly pivot, thrive in an agile environment, and meet critical deadlines
  • Other duties may be assigned


What you should expect from us:

  • Work at a supportive and fast-growing startup with a fantastic team.
  • Make an impact in the lives of tens of millions of consumers.
  • Many office perks and great company benefits.
  • Collaborate and learn from other great team members.
  • Support in developing your skills and accelerating your career

Hiya is an equal opportunity employer. We value and embrace diversity. We do not discriminate on the basis of race, color, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age or disability status

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Technology we use

  • Engineering
    • JavaLanguages
    • KotlinLanguages
    • ScalaLanguages
    • PostgreSQLDatabases
    • RedisDatabases

Location

We are located in the heart of downtown Seattle, walking distance to great restaurants, bars and public transportation within blocks.

An Insider's view of Hiya

What are some social events your company does?

we have a lot of social activities and events. Examples include annual team outings, summer party, holiday party, and various team lunches and happy hours. Sometimes teams have cross function team lunches or events too.

Fei

Accountant

How do you collaborate with other teams in the company?

We include key members from each team(Client, QA, Gateway, Product) in the project kickoffs, sprint plannings, and retrospectives. We talk to each other constantly and have meetings when it's necessary to get things done. We also keep improving ourselves to make the next project better:)

Chad

Software Engineer

How has your career grown since starting at the company?

I love the people at Hiya. Everyone I work with is determined, focused and relentless in achieving not only their personal goals, but also company goals. This makes Hiya the perfect recipe for growth. Over the past two years, I’ve learned multiple technologies and languages in different tech stacks: iOS, Android, Kotlin, Scala, Kafka, etc.

Brenton

Software Engineer

What is your vision for the company?

Hiya is reimagining the phone experience, more specifically how you call and receive calls from businesses and people. Our vision is to work with telecommunication operators, mobile device manufacturers, and businesses to create an integrated experience that removes all the inconveniences of making and receiving phone calls keeps all the great bene

Marcelo Calbbuci

CTO

What are some things you learned at the company?

Our mission is so firmly woven into our DNA, it makes it easy for me and my team to stay motivated. I’ve learned that having a clearly defined mission statement is vital in keeping my team aligned to our goals as a company and provides me clarity as to how my day-to-day contributions bring us closer to our vision.

Javier

Business Intelligence and Data Acquisition Lead

What are Hiya Perks + Benefits

Hiya Benefits Overview

Here at Hiya we provide consumers with the best phone experience by providing spam protection and enhanced caller ID services. As for team, we have a passionate crew of go-getters, and we celebrate our successes on a weekly basis! We have a fully-stocked kitchen, a team event every Friday, unlimited paid time off, budget for learning and development opportunities, health, dental and vision insurance, 401K and many other perks.
When we’re not eating, drinking or brainstorming great ideas, Hiyans can be found getting massages at the office, or bonding across teams during quarterly outings.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
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