Director, Partner Sales & Operations

| Seattle

Ekata (formerly Whitepages Pro) provides global identity verification via enterprise-grade APIs and a SaaS solution. Our product suite is powered by Ekata Identity Engine, the first and only cross-border identity engine of its kind. It uses complex machine learning algorithms across the five consumer attributes of email, phone, name, physical address, and IP to derive unique data links and features from billions of real-time transactions within our customer network and the globally sourced data of our graph. Businesses around the world including Alipay, Stripe, Airbnb, and Microsoft leverage our solutions to approve more good transactions, reduce friction, and find fraud.

In the Director, Partner Sales & Operations role you will:

  • Drive revenue to hit targets and maximize our existing partnership potential and manage trail partner to convert to long term partnerships.
  • Develop and manage partner relationships and communication, maintaining a high level of transparency and accountability.
  • Work effectively with high-level executives at our partners, handling push-back and creative tension with professional maturity.
  • Build and maintain work-back schedules to handle project deadlines and ensure on-time delivery while maintaining high quality of program deliverables.
  • Collaborate with internal and external teams for program planning and execution - developing strategies across each tier of partnerships.
  • Drive process for our internal operations team to improve the planning and execution on channel success.
  • Use data to drive program innovation, actively making recommendations to key partners and internal stakeholders.
  • Lead overall partner program internal communications and documentation across all partners and channels.
  • Work closely with multiple partners and teams to define, document and implement process workflows.
  • Identify and drive process optimizations to improve efficiency of GTM execution and delivery.
  • Build and maintain extensive documentation on processes, workflows, and communication standards/ requirements. This includes creating sales collateral and internal process documentation.

The ideal Director, Partner Sales & Operations will have:

  • 7+ years of experience in Program Management and partnership or sales operations
  • Experience managing a sales or partnership team carrying quota as well as the associated P&L
  • Bachelor’s Degree or equivalent in marketing, operations, or related business experience
  • Experience working with partners internationally across EMEA, LATAM, and APAC
  • Experience preparing content and presenting to C-level executives
  • Proficient in MS Office, with advanced Excel capabilities

Unwavering in our pursuit of standardizing global identity data, we are approachable, real people that genuinely care about the success of those we partner with. With a commitment to service, innovation, and ownership, Ekata is a dynamic place to work for folks who want to make impact on a global scale. We provide learning & development opportunities for each employee and promote work-life flexibility through self-managed time off. Headquartered in downtown Seattle, Ekata is growing internationally with offices in Budapest, Hungary and Amsterdam, Netherlands.

To learn more about the experience of working at Ekata, visit: https://ekata.com/careers/.

Ekata prides itself on celebrating diversity, inclusivity, and being an equal-opportunity employer.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • CatsLibraries
    • ShapelessLibraries
    • SparkFrameworks
    • AkkaFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • DynamoDBDatabases
    • RedshiftDatabases
    • ElasticsearchDatabases
    • SolrDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • WordpressCMS
    • SalesforceCRM

Location

1301 5th Ave, Seattle, WA 98101

An Insider's view of Ekata

How do you collaborate with other teams in the company?

I run two analytics teams at Ekata, one ensuring the quality of our data, the other proving value to customers. These lead me to work closely with almost every team, from engineering and infrastructure, to product and sales. What always impresses me here is everyone's willingness, whether executive or intern, to jump in and solve problems together.

Trevor

Director, Solutions Architecture

How has your career grown since starting at the company?

By leaps and bounds…I started out in a sales role, then a Team Lead, managed a team of SDRs, and am now a Sales Manager working with a team of driven and intelligent individuals--all within a 4-year timeframe. It’s been challenging and fun all at the same time and now I’m looking forward to the next chapter which encompasses helping my team thrive.

James

Account Executive, Inside Sales Manager

How do you make yourself accessible to the rest of the team?

It may sound simple but it’s just honesty and respect for one another, and I try to lead by example. I do this through regular 1:1s with all team members where they run the agenda. Beyond formal 1:1s we utilize our open office layout to encourage drive-bys, open discussions and debates. We leverage technologies to create real-time communication.

Beth

VP, Global Marketing

What are Ekata Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Ekata sponsors a family oriented event annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Ekata hosts company outings annually.
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Ekata offers employees professional development opportunities like an annual individual budget for training, onsite training courses, and the ability to attend job related conferences and seminars.
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
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