Group Product Manager, Core Services

| Seattle
The Role
Outreach is transforming how companies engage with their customers. As Group Product Manager - Core Services, you drive strategy and execution on product capabilities that are central to how Outreach customers use the product. Outreach is in a hyper-growth stage, and looking for product leaders who thrive in an entrepreneurial environment, bring proven best practices that lead to quality outcomes, and are excited to join one of the fastest-growing SaaS companies in a role with real impact.

Your Daily Adventures Will Include

  • Establish vision for how customers will manage and govern Outreach in context of their full sales & marketing stack.
  • Drive multi-year strategy around platform strategy and integration partners.
  • Contribute to Outreach thought leadership about evolution of sales and customer engagement processes and tech stack.
  • Lead product discovery and roadmap sessions with key prospects and customers
  • Collaborate with engineering, design, business development and analytics teams to ship features that provide real value to the sales and operations teams who use Outreach to grow their business.
  • Lead and encourage a team of accomplished product managers, enabling high performance and removing obstacles to attainment of their objectives.
  • Drive the strategy for multiple squads and champion new processes and best practices.
  • Partner with product marketing to develop enablement and positioning collateral to share the PM team’s work with the world

Basic Qualifications

  • 8+ years of experience building great software, including responsibilities driving prioritization, trade-offs, and timelines.
  • 3+ years experience managing direct reports
  • Ability to define long-term business strategy, and drive impact on short-term product goals
  • Self-starter that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others.
  • Deep understanding of customer needs, and strong motivation to tackle their problems
  • Demonstrated technical proficiency and effectiveness working closely with engineers
  • Strong skills around cross-functional collaboration, influence, and communication
  • Ability to achieve clarity and drive focus in complex domains
  • Strong analytical abilities and prior experience with building business cases, data analysis, and problem solving.
  • Bachelor's degree; MBA or related graduate degree preferred

Why You’ll Love It Here
• 100% medical, dental, and vision coverage for full-time employees
• Unlimited PTO (and people actually use it!)
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen

Read Full Job Description

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Outreach offers amazing groups such as OWN (Outreach Women's Network), Gals & Sals, and a Diversity & Inclusion committee that offer networking and development opportunities, and host fun events.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Diversity manifesto
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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