Jobs at Zipwhip
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Senior Business Systems Analyst

Zipwhip
Seattle
3 days ago
+29
Deep understanding of how key business requirements can be surfaced and communicated to appropriate audiences. Elicit requirements using interviews, document analysis, business requirements, use cases, task and workflow analysis. Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into consumable details. Drive and prioritize internal and external reporting requirements based on department needs and business KPI's. Develop, maintain and perform processes to continuously monitor data quality and integrity in platform applications. Coordinate work between internal departments and data engineering teams to define and develop key reports.

Senior Software Architect

Zipwhip
Seattle
3 days ago
+29
Architect, design, and oversee implementation of end-to-end integrated systems. Work closely with project stakeholders early in the design process, providing technical guidance and input. Review and document existing systems. Make recommendations for improvements and/or alternatives. Design and implement solutions to fit short-term needs while tracking towards long-term strategic goals. Ensure that proposed and existing systems architectures are aligned with organizational goals and objectives. Prepare Solution Architecture Design (SAD) document. Prepare System Requirement Specification (SRS) document.

Product Manager

Zipwhip
Seattle
3 days ago
+29
Become an expert and evangelist for how text messaging can transform businesses.  Lead cross-functional teams of UX, Design, Analytics, Customer success, Marketing to deliver features from conception to launch. A/B test everything (including our own instincts and assumptions). Build iteratively, and ship quickly - it keeps us humble. Be hands on, analyze customer and competitive data, and write product specifications with a clear.hypothesis and measurable success metrics - it keeps us grounded. Be responsible for communicating all aspects of your product to the entire company.

SDET, Data

Zipwhip
Seattle
3 days ago
+29
3-5 years of experience. Proven test engineer with strong problem-solving skills. You know what it takes to ship high quality software. You like to break things. A lot. Perhaps the design of a new feature or a complex piece of code you figure out how it works and then how to make it not work. You do all this with the customer in mind and ultimately will passionately advocate the importance of making it right when a specific feature has gone all pear-shaped.

Senior Front-End Engineer (React)

Zipwhip
Seattle
3 days ago
+29
Design, implement, and maintain the flagship Zipwhip web application, a large scale, feature rich productivity tool. Architect high performance, scalable JavaScript solutions. Solve problems related to streaming user content, real time notifications, and large data sets. Bring new features and functionality to reality with insight into UX best practices while still maintaining support for business customers on aging browsers, (IE8/9). Develop rock solid releases ensuring the Zipwhip SLA's are always at the forefront.

Senior Java Engineer

Zipwhip
Seattle
3 days ago
+29
Design, architect, and develop software and system solutions in Java / Spring Boot. Develop scaleable, distributed systems to handle increasing customer traffic. Solve problems relating to streaming user content, real time notifications, and large data sets .

Senior Product Manager

Zipwhip
Seattle
3 days ago
+29
Become an expert and evangelist for how text messaging can transform businesses. Lead cross-functional teams of UX, Design, Analytics, Customer success, Marketing to deliver features from conception to launch. A/B test everything (including our own instincts and assumptions). Build iteratively, and ship quickly - it keeps us humble. Be hands on, analyze customer and competitive data, and write product specifications with a clear hypothesis and measurable success metrics - it keeps us grounded. Be responsible for communicating all aspects of your product to the entire company.

Mid-Level Software Engineer

Zipwhip
Seattle
3 days ago
+29
Design, architect, and develop software and system solutions in Java / Spring Boot. Develop scaleable, distributed systems to handle increasing customer traffic. Solve problems relating to streaming user content, real time notifications, and large data sets.

NOC Technician

Zipwhip
Seattle
6 days ago
+29
We are looking for a Network Operations Technician that will monitor critical network elements for infrastructure used by both internal and external customers. This person will provide 24/7 network monitoring and support for mission critical services related to our gateway, carrier, and API business. We're seeking contributors that are hungry to improve and grow the resiliency of the systems, network, and monitoring infrastructure.

Mid Market Sales Engineer

Zipwhip
Seattle
6 days ago
+29
The Mid Market Sales Engineer will play a critical role in growing our client base of customers who have up to 500M in annual revenue across the United States and Canada. Do you have a strong curiosity to understand client business needs and technical requirements? Do you command a deep understanding of API centric architectures? You will help qualify technical requirements, demonstrate our capabilities and assist in solution design for our prospective clients. You will also have a deep understanding of how environments integrate between Zipwhip's platform, and 3rd party software partners. Externally, you are driven to ensure an extraordinary solution design and experience for Zipwhip's enterprise customers. You will own defining the technical solution design required to win the hearts and minds of customers. Are you ready to combine your deep technical knowledge with your excellent interpersonal skills to confidently present to end users as well as Sr Executives? Although the role is primarily pre-sales, there may be a requirement to assist in implementation, deployment and post-sales optimization for select accounts.

Recruiter

Zipwhip
Seattle
1 week ago
+29
Support our organization collaborating with hiring managers on all matters of recruiting, specifically with the screening of job applications, initial phone screens, and interview coordination. Consistently source, generating a healthy and diverse candidate pipeline. Communicate effectively with active and passive candidates, create interest in Zipwhip and lead them through the entire recruitment process from initial phone screen to the offer stage. Be responsible for candidate experience and other recruiting key metrics.

Mid-Level Software Engineer - Customer Lifecycle

Zipwhip
Seattle
1 week ago
+29
Design, architect, and develop software and system solutions. Develop scalable distributed systems to handle increasing customer traffic. Solve problems in an agile environment relating to service development and integration.

Mid-Level Front-End Engineer (React)

Zipwhip
Seattle
1 week ago
+29
Design, implement, and maintain the flagship Zipwhip web application, a large scale, feature rich productivity tool. Architect high performance, scalable JavaScript solutions. Solve problems related to streaming user content, real time notifications, and large data sets. Bring new features and functionality to reality with insight into UX best practices while still maintaining support for business customers on aging browsers, (IE8/9). Develop rock solid releases ensuring the Zipwhip SLA's are always at the forefront.

Product Marketing Manager - Partner Marketing

Zipwhip
Seattle
1 week ago
+29
The Product Marketing Manager, API & Partner Channel is responsible for driving the company’s product marketing strategy, operational planning and execution for our API product and our Partner Channel. This role will lead product marketing efforts, including collaborating side-by-side with product management team to drive product validation research & insights, product value messaging and market positioning, product release notes and product communications, support sales enablement and training, and product launch and GTM campaign orchestration.

Senior Software Engineer

Zipwhip
Seattle
1 week ago
+29
Design, architect, and develop software and system solutions. Develop scalable distributed systems to handle increasing customer traffic. Solve problems in an agile environment relating to service development and integration. Provide technical leadership to the team. 

Technical Support Specialist

Zipwhip
Seattle
1 week ago
+29
The team is seeking a Technical Support Specialist with experience working in a technically-oriented, fast-paced service position. Strong candidates will have a proven track record of high-quality work with attention to detail, consistently productive impacting team and individual KPIs and contributing to team projects on time, all while putting customers first.

Account Executive, Inside Sales

Zipwhip
Seattle
1 week ago
+29
Manage and own your sales pipeline from the prospect’s initial inquiry to close of the deal. Lead web demonstrations to prospects after evaluating their needs and matching to the best solution. Identify and establish a relationship with the decision makers of a potential customer.  Understand your customers' businesses at a technical and operational level. Drive complex sales cycles orchestrating internal teams of inside sales, marketing, sales support and product. Negotiate commercial terms with C-levels individuals. Occasional (semi-annual) travel to conferences or networking events.

Head of Revenue Operations

Zipwhip
Seattle
1 week ago
+29
 Put together scalable mechanisms to support business and program operations processes. Own projects aimed at improving internal productivity. Be responsible for training and sales enablement tasks in order to allow the sales team to be more effective in their product knowledge, systems use and sales process. You create strategies to drive all teams to work cohesively, optimizing each to maximize revenue. You work with the EVP Sales and Success to optimize existing revenue models and create new revenue streams. You drive solutions by utilizing Operations, Tools, Insights (Analytics) , and Enablement to optimize the organizations ability to generate more revenue and improve customer retention. Create reporting and analytical capabilities to enable informed and insightful business-impacting decisions. Analyze initiatives and processes and provide recommendations for improvement. Shape and devise our quota, headcount, and go-to market plans & strategies for all revenue owners. Conduct ad-hoc operations analysis, and support related projects as needed.

Senior Events Manager

Zipwhip
Seattle
1 week ago
+29
The Senior Events Manager is responsible for planning, managing and growing assigned events, including tradeshows, tradeshow-related events, regional event series, partner events and corporate internal events. Responsibilities include event strategy, segmentation and planning, project planning, vendor (booth, shipping, logistics, swag, convention center services, etc.) relationship management, partner relationship management, lead/prospect management and event ROI analysis. Drive the development of event playbooks for Tier 1 events that include event summary details, coverage schedules, key event messaging, target prospect lists, related events summaries, travel schedules and lead/prospect goals and objectives. Role will work closely with key internal partners including sales, business development, product marketing, demand generation, communications and finance. More than 50% travel required. 

Account Executive, Mid-Market

Zipwhip
Seattle
1 week ago
+29
Top account executives exhibit grit by challenging themselves to hit performance goals. Be part of a thriving sales team that is scaling to the next level. Our team is searching for dedicated and driven individuals that have a history of success and are looking for an amazing culture and environment. Being part of Zipwhip's sales organization means developing deep industry knowledge, finding champions within a business, and actively prospecting at all times. Successful sales team members are empowered to be strategic in their prospecting approach by developing and utilizing unique content to drive sales forward. In the past Account Executives have traveled to conferences nationwide, hosted interactive webinars, and written content for industry publications.

Marketing Automation Manager

Zipwhip
Seattle
1 week ago
As a Marketing Automation Manager, you will design, build, execute and report on digital engagement campaigns that generate new qualified leads, optimize customer onboarding, drive use of our software, advance user knowledge of best practices, measure and increase customer satisfaction and achieve other engagement objectives. You will partner closely with the Product Marketing, Customer Success, Sales Ops, and Inbound-SDR teams to maintain a successful integration between sales and marketing tools and execute a consistent stream of engagement campaigns using our automation solutions, primarily Marketo. This role will build marketing assets, design strategic engagement campaigns, execute campaigns and report on results. The position requires marketing automation experience managing marketing automation tool integrations with Salesforce.com, websites, in-app marketing tools as well as other partner applications.